Privacy policy

PRIVACY POLICY

Last updated: March 2026

This Privacy Policy describes how Huelley Huelley (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.


1. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.


2. Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

Information You Provide Directly

  • Name, email address, phone number
  • Billing and shipping address
  • Account login details
  • Order and payment confirmation details
  • Messages sent to customer support
  • Wishlist or shopping preferences

Providing certain information may be necessary to access specific features of our Services.


Automatically Collected Information

We collect data about your device and browsing behavior through:

  • cookies
  • pixels
  • web beacons

This may include:

  • IP address
  • browser type
  • device information
  • pages viewed and interactions

Information from Third Parties

We may receive information from trusted partners, including:

  • e-commerce platforms (e.g., Shopify)
  • payment processors
  • marketing and analytics providers

3. How We Use Your Information

We use your personal information to:

Provide Our Services

  • process and fulfill orders
  • arrange shipping and delivery
  • manage your account
  • handle returns and exchanges
  • send transactional notifications

Marketing & Communication

  • send promotional emails (you may unsubscribe anytime)
  • personalize your experience

Security & Fraud Prevention

  • detect and prevent fraudulent activities
  • protect our business and users

Customer Support

  • respond to inquiries
  • improve service quality

4. Cookies

We use cookies to enhance your browsing experience, including:

  • remembering preferences
  • analyzing website performance
  • delivering relevant advertisements

You can manage cookie settings through your browser.

For more details on Shopify cookies, please visit:
https://www.shopify.com/legal/cookies


5. Sharing Your Information

We may share your information with:

  • service providers (payment, logistics, IT support)
  • marketing and analytics partners
  • legal authorities when required

We do not sell or trade your personal information for commercial purposes.


6. User Content

If you post reviews or content on our website, that information may be publicly visible. We are not responsible for how others use publicly shared information.


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.


8. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect data from children.


9. Data Security & Retention

We implement appropriate security measures to protect your information. However, no system is completely secure.

We retain your data only as long as necessary to:

  • provide our Services
  • comply with legal obligations
  • resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

  • access your personal data
  • request correction or deletion
  • restrict or object to processing
  • withdraw consent

To exercise these rights, please contact us.


11. International Data Transfers

Your information may be processed outside your country, including in jurisdictions where our service providers operate.


12. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

Huelley Huelley
Address: 214 Hai Bà Trưng Street
Tân Định Ward, Ho Chi Minh City, Vietnam
Email: sales@huelleyrose.com

We will review and respond within 3–5 business days.