Privacy policy
PRIVACY POLICY
Last updated: March 2026
This Privacy Policy describes how Huelley Huelley (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website, or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.
2. Information We Collect
Depending on how you interact with us, we may collect the following types of personal information:
Information You Provide Directly
- Name, email address, phone number
- Billing and shipping address
- Account login details
- Order and payment confirmation details
- Messages sent to customer support
- Wishlist or shopping preferences
Providing certain information may be necessary to access specific features of our Services.
Automatically Collected Information
We collect data about your device and browsing behavior through:
- cookies
- pixels
- web beacons
This may include:
- IP address
- browser type
- device information
- pages viewed and interactions
Information from Third Parties
We may receive information from trusted partners, including:
- e-commerce platforms (e.g., Shopify)
- payment processors
- marketing and analytics providers
3. How We Use Your Information
We use your personal information to:
Provide Our Services
- process and fulfill orders
- arrange shipping and delivery
- manage your account
- handle returns and exchanges
- send transactional notifications
Marketing & Communication
- send promotional emails (you may unsubscribe anytime)
- personalize your experience
Security & Fraud Prevention
- detect and prevent fraudulent activities
- protect our business and users
Customer Support
- respond to inquiries
- improve service quality
4. Cookies
We use cookies to enhance your browsing experience, including:
- remembering preferences
- analyzing website performance
- delivering relevant advertisements
You can manage cookie settings through your browser.
For more details on Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
5. Sharing Your Information
We may share your information with:
- service providers (payment, logistics, IT support)
- marketing and analytics partners
- legal authorities when required
We do not sell or trade your personal information for commercial purposes.
6. User Content
If you post reviews or content on our website, that information may be publicly visible. We are not responsible for how others use publicly shared information.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect data from children.
9. Data Security & Retention
We implement appropriate security measures to protect your information. However, no system is completely secure.
We retain your data only as long as necessary to:
- provide our Services
- comply with legal obligations
- resolve disputes
10. Your Rights
Depending on your location, you may have the right to:
- access your personal data
- request correction or deletion
- restrict or object to processing
- withdraw consent
To exercise these rights, please contact us.
11. International Data Transfers
Your information may be processed outside your country, including in jurisdictions where our service providers operate.
12. Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
Huelley Huelley
Address: 214 Hai Bà Trưng Street
Tân Định Ward, Ho Chi Minh City, Vietnam
Email: sales@huelleyrose.com
We will review and respond within 3–5 business days.